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  2. Gojek - Wikipedia

    en.wikipedia.org/wiki/Gojek

    Gojek's first logo, used until 21 July 2019. Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [ 16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [ 17] Gojek app was launched in January 2015, [ 18] and in less than two years ...

  3. State-owned enterprises of Indonesia - Wikipedia

    en.wikipedia.org/wiki/State-owned_enterprises_of...

    In Indonesia, state-owned enterprises ( Indonesian: Badan Usaha Milik Negara (BUMN)) play an important role in the national economy. Their roles includes contributor for national economy growth, providing goods or services which are not covered by private company, employment provider, providing support guidance to small and medium businesses ...

  4. Alfamart - Wikipedia

    en.wikipedia.org/wiki/Alfamart

    Rp 19.474 trillion (2016) Number of employees. 42,115 (2022) Website. www .alfamartku .com. PT Sumber Alfaria Trijaya Tbk or Alfamart is a primarily-franchised Indonesian convenience store chain. As of June 2023, it has over 18,000 stores in 27 provinces spread across Indonesia, with 4 million daily customers and tens of thousands of micro ...

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  6. Telkom Indonesia - Wikipedia

    en.wikipedia.org/wiki/Telkom_Indonesia

    PT Telekomunikasi Indonesia (Persero) Tbk[ 2] ( lit. 'Telecommunications Indonesia State-owned Public Limited Company'[ 2]) officially shortened into PT Telkom Indonesia (Persero) Tbk, also simply known as Telkom, is an Indonesian multinational telecommunications conglomerate [ 4] with its corporate headquarters in Bandung and its operational ...

  7. International Labour Organization - Wikipedia

    en.wikipedia.org/wiki/International_Labour...

    The International Labour Organization ( ILO) is a United Nations agency whose mandate is to advance social and economic justice by setting international labour standards. [ 1] Founded in October 1919 under the League of Nations, it is one of the first and oldest specialized agencies of the UN. The ILO has 187 member states: 186 out of 193 UN ...

  8. Traveloka - Wikipedia

    en.wikipedia.org/wiki/Traveloka

    Traveloka is a services and e-commerce site available in multiple languages. Classifying its products and services in the categories of travel, local services, and financial services, [ 4] the app has been downloaded over 100 million times [ 2] and has around 40 million monthly active users.

  9. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...