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  2. Infosys BPM - Wikipedia

    en.wikipedia.org/wiki/Infosys_BPM

    [7] The company currently employs more than 50,200 people (Dec. 31, 2021). [ 8 ] About 60% business of Infosys BPM comes from overlapping clients with the parent Infosys Ltd. [ 9 ] During the FY 2013-14, it earned 48% of its revenue from North America, 34% from Europe, 4% from India and remaining 14% from other parts of the world. [ 10 ]

  3. Customer engineer - Wikipedia

    en.wikipedia.org/wiki/Customer_engineer

    Customer engineers need to keep up to date on the latest technical developments in their company's customers. Part of their job description requires servicing special equipment that has broken down or seemingly run its course. Many of the engineers are asked to repair specific equipment and others focus on just helping clients. The role of ...

  4. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    A call center in Lakeland, Florida. Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat.

  5. Business process outsourcing - Wikipedia

    en.wikipedia.org/wiki/Business_process_outsourcing

    Business process outsourcing. Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its ...

  6. Genpact - Wikipedia

    en.wikipedia.org/wiki/Genpact

    In January 2005, the company became independent and started to serve clients outside of GE. [13] As part of this transition, the company changed its name to Genpact for “generating business impact.” [14] Also in 2005, the company opened additional offices in India and by the end of the year, recorded US$493 million in revenue, with 15% coming from new global clients, and the remaining 85% ...

  7. Concentrix - Wikipedia

    en.wikipedia.org/wiki/Concentrix

    concentrix.com. Concentrix Corporation is an American multinational business process outsourcing company headquartered in Newark, California. It was a subsidiary of SYNNEX Corporation (NYSE: SNX) since 2006 and went public as an independent company on December 1, 2020. [4] Concentrix made its debut on the Fortune 500 list in 2024, ranking #499.

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