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  2. Social network analysis - Wikipedia

    en.wikipedia.org/wiki/Social_network_analysis

    Social network analysis ( SNA) is the process of investigating social structures through the use of networks and graph theory. [ 1] It characterizes networked structures in terms of nodes (individual actors, people, or things within the network) and the ties, edges, or links (relationships or interactions) that connect them.

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives. User refers to the actual user of the service ...

  5. Data collection - Wikipedia

    en.wikipedia.org/wiki/Data_collection

    Data collection or data gathering is the process of gathering and measuring information on targeted variables in an established system, which then enables one to answer relevant questions and evaluate outcomes. Data collection is a research component in all study fields, including physical and social sciences, humanities, [2] and business.

  6. Data collection system - Wikipedia

    en.wikipedia.org/wiki/Data_collection_system

    Data collection system ( DCS) is a computer application that facilitates the process of data collection, allowing specific, structured information to be gathered in a systematic fashion, subsequently enabling data analysis to be performed on the information. [1] [2] [3] Typically a DCS displays a form that accepts data input from a user and ...

  7. Distributed operating system - Wikipedia

    en.wikipedia.org/wiki/Distributed_operating_system

    Distributed operating system. A distributed operating system is system software over a collection of independent software, networked, communicating, and physically separate computational nodes. They handle jobs which are serviced by multiple CPUs. [1] Each individual node holds a specific software subset of the global aggregate operating system.

  8. Major retailers are backtracking on self-checkout - AOL

    www.aol.com/news/major-retailers-backtracking...

    After years of investing in self-checkouts, Five Below, Dollar General and others are refocusing on human cashiers, citing long-running concerns about lost inventory.

  9. Collections management - Wikipedia

    en.wikipedia.org/wiki/Collections_management

    WikiProject. Category. v. t. e. Collections management involves the development, storage, and preservation of cultural property, as well as objects of contemporary culture (including contemporary art, literature, technology, and documents) in museums, libraries, archives and private collections. The primary goal of collections management is to ...

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    customer support adalah salah 2 unit program manager data collection system