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t. e. The Domain Name System ( DNS) is a hierarchical and distributed name service that provides a naming system for computers, services, and other resources on the Internet or other Internet Protocol (IP) networks. It associates various information with domain names (identification strings) assigned to each of the associated entities.
The Domain Name System Security Extensions ( DNSSEC) are a suite of extension specifications by the Internet Engineering Task Force (IETF) for securing data exchanged in the Domain Name System ( DNS) in Internet Protocol ( IP) networks. The protocol provides cryptographic authentication of data, authenticated denial of existence, and data ...
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...
Reverse DNS lookup. In computer networks, a reverse DNS lookup or reverse DNS resolution ( rDNS) is the querying technique of the Domain Name System (DNS) to determine the domain name associated with an IP address – the reverse of the usual "forward" DNS lookup of an IP address from a domain name. [1] The process of reverse resolving of an IP ...
A service system (also customer service system (CSS)) is a configuration of technology and organizational networks designed to deliver services that satisfy the needs, wants, or aspirations of customers. "Service system" is a term used in the service management, service operations, services marketing, service engineering, and service design ...
Network service. In computer networking, a network service is an application running at the network application layer and above, that provides data storage, manipulation, presentation, communication or other capability which is often implemented using a client–server or peer-to-peer architecture based on application layer network protocols. [1]