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View customer complaints of Visionworks, BBB helps resolve disputes with the services or products a business provides.
Visionworks is the worst, customer service is terrible, employees are rude and ignore customers. I had an emergency to get a replacement pair of glasses and they have been the same for the past...
Call the main visionworks number filed a complaint and nothing was done, no apology, no gas reimbursement. I wanted to cancel, but really needed the glasses through insurance. NEVER AGAIN!
Visionworks of America has an average consumer rating of 2 stars from 152 reviews. Visionworks of America has resolved 40 complaints.
How can we help you today? Questions About Online Shopping. Phone: 800-784-7427 OR Online Chat. Email: websupport@visionworks.com. Fax: 210.201.8445. Shop Now. Questions About Retail Stores. Phone: 800-669-1183 OR Online Chat. Visionworks of America, Inc. 175 E. Houston Street. San Antonio, TX 78205. Find a Store.
Visionworks has a rating of 1.5 stars from 189 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Visionworks most frequently mention customer service, eye exam, and new glasses problems. Visionworks ranks 175th among Eyeglasses sites. Service 106.
We've tested and reviewed products since 1936. Read CR's review of the Visionworks eyeglass store to find out if it's worth it.
How many stars would you give Visionworks? Join the 80 people who've already contributed. Your experience matters. | Read 21-40 Reviews out of 79
Regardless, Visionworks has a 100 day satisfaction guarantee for a reason. Tell them about your problem and they'll either get it fixed no charge or refund you. Also, the binoculars measurement style and dotting the lenses is honestly the exact same measurement.
What Customers Are Saying About Visionworks. According to the Better Business Bureau, the business received a total of 437 total complaints in the last three years. Most negative customer reviews and complaints mention poor customer service, rude employees, long wait times, and new glasses problems.