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Get FREE support for your McAfee products. We'll help you with installation, activation, and billing. Access to self help options as well as live support via chat and phones.
You can cancel your subscription or change your auto-renewal settings any time after purchase from your My Account page. To learn more, click here . You will be provided a full refund upon request, by contacting Customer Support within 30 days of your initial purchase or 60 days of auto-renewal.
My Account: FAQ. We've answered the most common questions about My Account in this article.
How to cancel your McAfee product subscription. You want to cancel your subscription for a McAfee product that you no longer use, such as LiveSafe or Total Protection. If you want to close your McAfee account and get a refund, contact Customer Service.
Use this article if: You want to install the McAfee app on your PC or Mac. You want to install the McAfee Security app on your Android, Chromebook, or iOS device. If you’re unable to install your the McAfee software even after following the steps in the article, contact Customer Service.
If you don't want to continue your subscription, you can turn off automatic renewal at any time by logging in to your My Account or contacting Customer Service. Be sure to do this more than 30 days before your subscription term expires so your payment type isn't charged for your next renewal.
You can share your subscription with family and friends by sending an email invite via McAfee My Account. The invited user accepts the invite by signing up or into My Account, and can access shared protections based on their roles.
Follow the steps below to remove your McAfee app using the standard Windows removal method. Option 1 works for most customers, so try that first. If Option 1 fails, try Option 2. For both options, make sure that your PC is online during removal so your license status syncs with McAfee.
If you no longer have access to your old email address, contact Customer Service and let them know. We can still find your account in our Customer Support system using your old email address, so have it handy. We'll then update your account with your new email address.
How do I delete or close my account? To delete or close your True Key account, contact McAfee Customer Service.