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Reporting suspicious phone calls, text messages, and emails. To report suspicious phone calls or SMS/text messages to the Federal Trade Commission (FTC), visit https://reportfraud.ftc.gov and follow the onscreen assistant. If you have security concerns about your account, review the Protect Your System Help page.
Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
If you would like to report a suspicious product or seller, select that option too, then speak with a Customer Service agent via phone or chat. Report a suspicious phone call, message, or other scam.
Worried about a suspicious purchase on Amazon? Log in through the website or app. Don’t call back the number that called you or a number someone left in a voicemail or text message. No one legitimate will tell you to keep it a secret.
Here are some ways to avoid an Amazon impersonator scam: Never call back an unknown number. Use the information on Amazon’s website and not a number listed in an unexpected email or text. Don’t pay for anything with a gift card. Gift cards are for gifts.
Reporting suspicious phone calls, text messages, and emails. To report a suspicious communication or phishing attempt, visit the Canadian Anti-Fraud Centre at https://antifraudcentre-centreantifraude.ca/report-signalez-eng.htm and follow the onscreen instructions.
Any customer who receives a questionable email or call from someone impersonating an Amazon employee should report them to Amazon customer service. Amazon investigates these complaints and...
To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.
The website the Daily Scam says fraudsters are posting fake Amazon customer support phone numbers that then show up in a Google or Bing search. The real number is 888-280-4331.
Report suspicious messages to Amazon at amazon.com/ReportAScam or reportascam@amazon.com. Call the AARP Fraud Watch Network Helpline , a free resource offering guidance to scam victims, at 877-908-3360 Monday through Friday, 8 a.m. to 8 p.m. ET.