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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. What You Need to Know About Phone Scams - AOL

    www.aol.com/know-phone-scams-180248742.html

    Always use a strong password with a combination of letters, numbers and special symbols. Register for two-factor authentication if a website lets you do so. The scammer may not attempt to breach ...

  4. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    In September 2011, Microsoft dropped gold partner Comantra from its Microsoft Partner Network following accusations of involvement in cold-call technical-support scams. However, the ease of which companies that carry out technical support scams can be launched makes it difficult to prevent tech support scams from taking place.

  5. 30 Scam Phone Numbers To Block and Area Codes To Avoid - AOL

    www.aol.com/19-dangerous-scam-phone-numbers...

    Since there is no limit to a scam artist’s potential, recognizing signs of common scams will serve you well. Here are examples of three of the most common scams out there today and how to block ...

  6. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...

  7. Here's the Best Time to Call Customer Service - AOL

    www.aol.com/news/on-best-time-to-call-customer...

    Your best bet is to put in your request anywhere between 9 a.m. and 11 a.m.; after that, the average response time declines over the course of the day. Zendesk. As the graph shows, requests put in ...

  8. Can you hear me? (alleged telephone scam) - Wikipedia

    en.wikipedia.org/wiki/Can_you_hear_me?_(alleged...

    According to news reports on the alleged scam, victims of the purported fraud receive telephone calls from an unknown person who asks, "Can you hear me?" The victim's response of "Yes" is recorded and subsequently used to make unauthorized purchases in the victim's name. More specifically, some experts suggest scammers may be looking to record ...

  9. Utility scam - Wikipedia

    en.wikipedia.org/wiki/Utility_scam

    Utility scam. Utility scams are fraudulent acts where a perpetrator calls or arrives unannounced at a utility customer's house in an attempt to take money or sell unnecessary energy accessories through misrepresentation. Often, the fraud involves telling the victim that he or she owes the utility company money and that their power, gas, or ...