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Gojek's first logo, used until 21 July 2019. Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [ 16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [ 17] Gojek app was launched in January 2015, [ 18] and in less than two years ...
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...
In Indonesia, state-owned enterprises ( Indonesian: Badan Usaha Milik Negara (BUMN)) play an important role in the national economy. Their roles includes contributor for national economy growth, providing goods or services which are not covered by private company, employment provider, providing support guidance to small and medium businesses ...
This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [15]
Sampoerna. PT Hanjaya Mandala Sampoerna Tbk, commonly known as Sampoerna ( Indonesian pronunciation: [ˈsampuɾna] ), is an Indonesian tobacco company owned by Philip Morris International. Sampoerna is the largest tobacco company in Indonesia. It produces clove cigarettes, otherwise locally known as kretek cigarettes.
The Indonesian Chamber of Commerce and Industry ( Indonesian: Kamar Dagang dan Industri Indonesia) or KADIN is an association of business organisations in Indonesia. Members of this organisation consist of entrepreneurs or a combination of national businesses from various sectors, both private-owned enterprises, cooperatives and government ...
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PT Telekomunikasi Indonesia (Persero) Tbk[ 2] ( lit. 'Telecommunications Indonesia State-owned Public Limited Company'[ 2]) officially shortened into PT Telkom Indonesia (Persero) Tbk, also simply known as Telkom, is an Indonesian multinational telecommunications conglomerate [ 4] with its corporate headquarters in Bandung and its operational ...