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Do you have a combination modem/router (e.g., an Xfinity XB7 or XB8 cable modem & router) or a separate modem and router (e.g., an Arris Surfboard SB33 cable modem and Netgear Orbi router)? What is the rating of the Ethernet cables from the combo modem/router (or from the modem to the router and then from the router to the PC)? All cables should be rated CAT 6 or better. CAT 5e cables may work ...
The recurring issue presents as severe packet loss and complete connection drops lasting 5-10 seconds every 10-15 minutes. Despite the internet performing well when it's stable, these disruptions render it virtually unusable. This not only affects my work but also impacts the productivity of three individuals working from home in my household.
Find out how you can activate your Xfinity Internet and Voice services with an Xfinity Gateway or an approved owned (third-party) device. Activate with an Xfinity Gateway Download the X...
Since last week, I've been experiencing random drops in my internet service that occur for 10-20 seconds then my internet reconnects. This has happened on any service I've been on, or just sitting ...
NOW Internet is here! An affordable new product from Xfinity, NOW Internet offers great value for reliable internet — at an everyday price, with the consistency you expect from the Xfinity network. This article includes answers to your FAQs about NOW Internet. For more on NOW Internet, including eligibility and activation details, see NOW Internet overview. FAQs GENERAL FAQS What’s NOW ...
The NOW Internet service customers will be getting a XB3 Xfinity Gateway. You will have a separate login portal for NOW Internet, and NOW Internet customers do not get Comcast.net email address.
My Xfinity/Comcast also drops out and I'll get the No Internet Connection pop-up banner. Happens on multiple computers and happens often and then when it does work it's very slow.
The Xfinity tech came to my house in response to this text message, and trouble-shot my outside cable connection. The issue was an old splitter that had been damaged by 30+ years of moisture.
Internet connection is unstable. The xfinity app and sites run their tests and say it all works but I can't be in an online call, or stream a show, or what have you without repeated internet drops. Sometimes the connection is wholly unusable and I have to write off using wifi for the day. All while xfinity app says my connection is Perfect!
However, ever since moving, I've found that my internet is nowhere near what the plan I'm paying for describes. Whenever I do tests, it is significantly slower than what's expected.