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Official Google Play Help Center where you can find tips and tutorials on using Google Play and other answers to frequently asked questions.
Sign into Google Play. If you’re having trouble signing into your Google Play account, you can troubleshoot Google Play sign in issues. Download apps in the Play Store. If you’re having trouble downloading apps from the Play Store, follow these steps to fix the issue. Check that your Wi-Fi is strong.
If you’re having an issue with an app or your device, this article will help you get to the right place to fix the problem. Search for what your issue is related to below. For example, you could search for: If your issue is related to the Facebook app: Facebook. If your issue is related to your Samsung device: Samsung.
Fix payment issues on your account. If you try to buy something on Google Play but your payment is declined or won't process, try the steps below. If you've bought something then have a problem with or question about it, see problems with in-app purchases or returns and refunds for Google Play purchases.
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Official Chat Support Help Center where you can find tips and tutorials on using Chat Support and other answers to frequently asked questions.
Centre d'aide officiel de Google Play où vous trouverez des conseils et des didacticiels sur l'utilisation du produit, ainsi que les réponses aux questions fréquentes.
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If you see charges on your payment method that don’t appear on a Google account you own or control, we recommend you contact your payment method’s fraud department immediately. If the charges you don’t recognize are on your Google account, click the troubleshooter below: Troubleshoot an unrecognized transaction.
Official Google Store Help Center where you can find tips and tutorials on using Google Store and other answers to frequently asked questions.