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Below you’ll find answers to the most common questions we receive about account management, email communications and privacy.
Update or change your Netflix password, email address, phone number, or billing information.
This article tells you how you can access and update information associated with your account. Much of the data that we store about our members is easily accessible by logging into your account in a browser and clicking on the Account option.
Learn how to update or change your Netflix payment method, resolve payment issues, or investigate unexpected charges.
How to keep your account secure; How to create, change, or delete profiles; Netflix says account is already in use; Netflix says 'Netflix is no longer available on this device.'
Managing your account. You can update your account information at any time, and change your email, phone number, or membership plan by selecting the Account option within the Netflix menu. With Profile & Parental Controls, you can also adjust content controls, such as playback preferences, language, and subtitles.
Add, change, or delete profiles from the "Manage Profiles" screen on your TV, the Netflix app, or web browser.
Sign in to your Netflix account to watch TV shows and movies online, or get help and manage your preferences.
Watch Netflix movies & TV shows online or stream right to your smart TV, game console, PC, Mac, mobile, tablet and more.