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Learn how to report fraud, scam, phishing and spoofing attempts that claim to be from Amazon. Find links to report suspicious phone calls, text messages, emails, packages, gift cards and more.
Learn how to report a suspicious product, seller, or activity on Amazon.com. Find out what to do if you suspect a product is stolen, or contact your local law enforcement agency.
If you think your Amazon account has been hacked, you can use one of the options to report a security issue. You can submit a vulnerability report, report copyright infringement, report recruiting fraud, or report a scam.
If you wish to report a suspicious email claiming to be from Amazon that you believe is a forgery, you may submit a report. You may also forward phishing emails and other suspected forgeries directly to stop-spoofing@amazon.com.
How to protect yourself from online scams that use Amazon's name or products to defraud customers. Learn how to spot and report suspicious transactions, and what to do if you are a victim.
Scammers spoof Amazon's phone number and claim you have a suspicious purchase or identity fraud. Don't trust them and don't transfer money or drain your accounts. Read how to spot and report this scam.
Learn how to report a suspicious call, SMS or email that claims to be from Amazon. Find out how to forward a phishing or unsolicited email to reportascam@amazon.com and enable Passkey for secure sign in.
Learn how to spot and report impersonation scams that use fake emails, text messages, phone calls, or websites claiming to be from Amazon. Find out the red flags and the steps to take if you receive a suspicious communication.
To file a claim or report fraud or acceptable use policy violation: Search for the transaction that matches the charge in the Activity tab, and then click Details & Support. Choose File an A-to-Z Guarantee claim or Report fraud or misuse from the dropdown menu.
Learn how to spot and protect yourself from common Amazon scams, such as off-platform payment, vishing, mystery box, fake refund, and more. Find out how scammers impersonate Amazon and what to do if you fall for one of these tricks.