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Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.
Uninstall McAfee from your windows PC. Open Control Panel. Locate Programs | click on Uninstall a program. Locate and click on McAfee. Above the program list, click Uninstall/Change. Click Yes on the confirmation screen. Follow the on-screen steps to finish the process. Reboot your PC if prompted when the uninstallation process is complete.
If you're unable to launch McAfee, try rebooting your computer. This should refresh your system cache and clear out any errors that might've caused this behavior from the software. Once your computer has restarted, try again to launch McAfee. If the problem persists, uninstall McAfee and reinstall the software.
9. McAfee will clean threats on your PC. 10. Complete is selected, and then click Next. 11. McAfee will check your PC for conflicting anti-virus software. 12. McAfee will download the software installation files. 13. Opt in or out of the McAfee Customer Response option, then click Next. 14. The installation process will begin. 15. Click Finish.
4. Click Yes if you are prompted to give permission to the software to make changes to the computer. 5. In the McAfee Software Removal window, click Next. 6. After reading the End User License Agreement, select Agree and click Next. 7. In the Security Validation window, enter the characters you see and click Next. 8.
7. Click Run. 8. When the download is complete, click Run. 9. Select Complete (Recommended), and then click Next. 10. The software will now gather download information. This may take some time depending on the speed of your internet connection. 11. Please wait until McAfee scans your computer. 12.
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