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  2. Retail clerk - Wikipedia

    en.wikipedia.org/wiki/Retail_clerk

    A retail clerk, also known as a sales clerk, shop clerk, retail associate, or (in the United Kingdom and Ireland) shop assistant, sales assistant or customer service assistant, is a service role in a retail business. A retail clerk obtains or receives merchandise, totals bills, accepts payment, takes orders, and makes change for customers in ...

  3. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  4. Retail loss prevention - Wikipedia

    en.wikipedia.org/wiki/Retail_loss_prevention

    A uniformed retail loss prevention employee for Target. Known as a Target Security Specialist. Retail loss prevention (also known as retail asset protection) is a set of practices employed by retail companies to preserve profit. [1] Loss prevention is mainly found within the retail sector but also can be found within other business environments.

  5. Retail workers confess using the hard sell to pitch credit cards

    www.aol.com/news/2010-10-25-retail-workers...

    Retail credit cards are a cash cow for the stores they represent, as well as for the banks that back them. But retailers' desire to boost profits by getting more consumers to sign up for and use ...

  6. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Sales experience is a subset of the customer experience. Whereas customer experience encompasses the sum of all interactions between an organization and a customer over the entire relationship, sales experience is focused exclusively on the interactions that take place during the sales process and up to the point that a customer decides to buy.

  7. Catalog merchant - Wikipedia

    en.wikipedia.org/wiki/Catalog_merchant

    Catalog merchant. A catalog merchant ( catalogue merchant in Commonwealth English) is a form of retailing. The typical merchant sells a wide variety of household and personal products, with many emphasizing jewelry. Unlike a self-serve retail store, most of the items are not displayed; customers select the products from printed catalogs in the ...

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