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A user asks how to install the software for the receiver on a new computer without the installation CD. Another user replies with a step-by-step guide to update the driver from device manager.
Learn different methods to move your data and applications from an old Windows PC to a new one, such as backup and restore, third-party software, manual transfer, or OneDrive. See answers from Microsoft agents and other users in the forum.
Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising Any link to or advocacy of virus, spyware, malware, or phishing sites.
A user asks about PC Help Soft, a driver updater utility that pops up when plugging USB devices. An independent advisor replies that it is not part of Windows and suggests uninstalling it from the Settings App.
A user asks how to cancel HelpSoft subscription and gets a reply from a volunteer moderator with links and contact information. The reply suggests contacting HelpSoft support, blocking charges with bank or card issuer if needed.
Learn how to download the iso file for Windows 7 64 bit depending on your license type. Find links to official and unofficial sources, and tips from Microsoft volunteers and moderators.
Learn how to use the media creation tool or a web browser to download official Windows 10 ISO files for different editions and architectures. Find out how to create a bootable USB or DVD, activate Windows 10, and troubleshoot common issues.
Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising Any link to or advocacy of virus, spyware, malware, or phishing sites.
A user asks how to check the software publisher of a program icon on the desktop. A volunteer moderator replies with steps to run the program in compatibility mode and see the publisher name.
A user asks for help with getting a Lenovo laptop to recognize an external hard drive. A Microsoft Community expert suggests troubleshooting steps, including updating the DVD/CD drivers from the manufacturer's website.