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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  4. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  5. Here's how to spot a scam online - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    Some examples: They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to ...

  6. Go phish? Cybersecurity experts explain what phishing scams are

    www.aol.com/lifestyle/phish-cybersecurity...

    Phishing scams usually tell a story to trick you into clicking on a link or opening an attachment, the FTC explains. These emails and texts can say or include things such as: "Phishing scams are a ...

  7. How to spot a scam online - AOL

    www.aol.com/lifestyle/over-60-tell-someone...

    Online scam No. 4: "Tech support” reaches out to you unsolicited. Real tech support never reaches out to you unsolicited. (Photo: Getty) (VioletaStoimenova via Getty Images) Computers that are ...

  8. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.

  9. Use AOL Certified Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-aol-certified-mail

    Use AOL Certified Mail to confirm legitimate AOL emails. AOL may send you emails from time to time about products or features we think you'd be interested in. If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name. When you open the email, you'll also ...