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Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...
Google Docs is an online word processor and part of the free, web-based Google Docs Editors suite offered by Google. Google Docs is accessible via an internet browser as a web-based application and is also available as a mobile app on Android and iOS and as a desktop application on Google's ChromeOS. Google Docs allows users to create and edit ...
Document management systems may have a rights management module that allows an administrator to give access to documents based on type to only certain people or groups of people. Document marking at the time of printing or PDF-creation is an essential element to preclude alteration or unintended use. Workflow.
Quality management system. A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction (ISO 9001:2015). [1] It is expressed as the organizational goals and aspirations, policies ...
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
Microsoft Word is a word processor program developed by Microsoft.It was first released on October 25, 1983, [10] under the name Multi-Tool Word for Xenix systems. [11] [12] [13] Subsequent versions were later written for several other platforms including: IBM PCs running DOS (1983), Apple Macintosh running the Classic Mac OS (1985), AT&T UNIX PC (1985), Atari ST (1988), OS/2 (1989), Microsoft ...
Confluence is a web-based corporate wiki developed by Australian software company Atlassian. [4] Atlassian wrote Confluence in the Java programming language and first published it in 2004. Confluence Standalone comes with a built-in Tomcat web server and hsql database, and also supports other databases. [5]
The Open Document Format for Office Applications (ODF), also known as OpenDocument, standardized as ISO 26300, is an open file format for word processing documents, spreadsheets, presentations and graphics and using ZIP-compressed [6] XML files. It was developed with the aim of providing an open, XML-based file format specification for office ...