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A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [ 1][ 2] The issuance of an RMA/RGA is a key gatekeeping moment in the ...
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A change request is declarative, i.e. it states what needs to be accomplished, but leaves out how the change should be carried out. Important elements of a change request are an ID, the customer (ID), the deadline (if applicable), an indication whether the change is required or optional, the change type (often chosen from a domain-specific ontology) and a change abstract, which is a piece of ...
A request for proposal ( RFP) is a form of reverse auction that solicits a business proposal by an organisation interested in the procurement of a service or product from potential suppliers. [1] It is usually part of a complex sales process, and made through a bidding process. [citation needed]
Email is also used. EMAIL was used by CompuServe starting in April 1981, which popularized the term. [18] [19] EMail is a traditional form used in RFCs for the "Author's Address". The service is often simply referred to as mail, and a single piece of electronic mail is called a message. The conventions for fields within emails—the "To", "From ...
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