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Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [17] Gojek app was launched in January 2015, [18] and in less than two years, the app racked up nearly 30 million downloads. [19]
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...
Wall Street appears poised to return to less chaotic trading Tuesday after a huge sell-off to start the week. Japan’s benchmark Nikkei 225 index soared more than 10%, regaining almost all of the ...
Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments, and refers to the ...
The calls for the Fed to do so before its next meeting on Sept. 17-18 got louder Monday during the worst one-day rout for the stock market since 2022. There is a "strong case to act before ...
A Boeing 707-100 ordered by Qantas with customer code 38 would be designated as 707-138. A Boeing 717-200 ordered by Hawaiian Airlines with customer code 2A would be designated as 717-22A. A Boeing 727-100 and 727-200 ordered by American Airlines with customer code 23 are designated as 727-023 or 727-123 [ note 2] and 727-223, respectively. [ 1]
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...