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  2. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  3. Senior Executive Service (United States) - Wikipedia

    en.wikipedia.org/wiki/Senior_Executive_Service...

    1979. The Senior Executive Service ( SES) [ 1] is a position classification in the United States federal civil service equivalent to general officer or flag officer rank in the U.S. Armed Forces. It was created in 1979 when the Civil Service Reform Act of 1978 went into effect under President Jimmy Carter. [ 2]

  4. Chief technology officer - Wikipedia

    en.wikipedia.org/wiki/Chief_Technology_Officer

    Synonyms. CTO chief technologist. A chief technology officer ( CTO) (also known as a chief technical officer or chief technologist) is an officer tasked with managing technical operations of an organization. They oversee and supervise research and development and serve as a technical advisor to a higher executive such as a chief executive officer.

  5. Virtual assistant (occupation) - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant_(occupation)

    Virtual assistant (occupation) A virtual assistant (typically abbreviated to VA, also called a virtual office assistant) [ 1] is generally self-employed and provides professional administrative, technical, or creative (social) assistance to clients remotely from a home office. [ 2] Because virtual assistants are independent contractors rather ...

  6. Production support - Wikipedia

    en.wikipedia.org/wiki/Production_Support

    Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or ...

  7. GM lays off more than 1,000 salaried software and services ...

    www.aol.com/news/gm-lays-off-more-1-133313799.html

    The layoffs, including roughly 600 jobs at GM’s tech campus near Detroit, come less than six months after leadership changes overseeing the operations, including former Apple executive Mike ...

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