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If you are hearing impaired and in the US, call 1-800-TDD-1213 (for Canada: 1-305-278-4285 and other countries/regions: 1-512-865-2002.) Find our toll free Visa phone numbers to contact us about your Visa card account. Visa customer service is available 24/7 to answer your questions.
Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. Contact your issuer for more detail. Get more protection.
Call us. If the country/region you are in is not listed, or if you experience difficulties using any of the toll-free numbers, please call collect at +1-303-967-1096. (Collect calls are placed using the local operator.) Select the country/region you are calling from. United States: 1-800-847-2911.
Your verification procedures should address the need both to identify fraud and leave legitimate customers with a positive impression of your company. Use directory assistance or Internet search tools to find a cardholder’s telephone number. Do not use the telephone number given for a suspect transaction.
If you receive a call or email asking for your information, do not provide it. You can report a phone scam that uses Visa’s name by contacting us. Visa doesn’t call or email cardholders and request personal information.
You’ll receive a phone call from a credit card company, typically from someone who works in the “Security and Fraud Department.” The scammer explains that your card has been flagged for suspicious transactions and you need to prove that you have the card in your possession.
Just call Visa Global Customer Care Services at 1-800-847-2911, or call one of our global toll-free numbers and a Visa representative will work with you to notify the appropriate parties and replace your card.
Dispute Resolution | Visa. Protect your business. Safeguard your business with the right information. Disputes refer to the reversal of the value (in whole or in part) of a transaction by the card issuer to the acquirer, and usually, by the merchant bank to the merchant.
Lost or stolen Visa. Gift card balance. Contact us. Visa is a trusted world leader in digital payment technology that connects and enables individuals, businesses, and economies to thrive.
With the Visa Lost/Stolen Card Reporting service, reporting a lost or stolen card is simple. Just call your Visa card issuer or Visa Global Customer Care Services at 1-800-847-2911, or call one of our global…