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  2. Contracting Officer's Technical Representative - Wikipedia

    en.wikipedia.org/wiki/Contracting_Officer's...

    A Contracting Officer's Technical Representative (COTR) is a business communications liaison between the United States government and a private contractor.The COTR is normally a federal or state employee who is responsible for recommending actions and expenditures for both standard delivery orders and task orders, and those that fall outside of the normal business practices of its supporting ...

  3. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  4. Adobe Technical Communication Suite - Wikipedia

    en.wikipedia.org/wiki/Adobe_Technical...

    Adobe Technical Communication Suite is a collection of applications made by Adobe for technical communicators, help authors, instructional designers, and eLearning and training design professionals. It includes Adobe FrameMaker, Adobe RoboHelp, Adobe Acrobat, Adobe Captivate, and Adobe Presenter . The suite allows users to author, manage, and ...

  5. Adobe Acrobat - Wikipedia

    en.wikipedia.org/wiki/Adobe_Acrobat

    Acrobat Messenger is a document utility for Acrobat users that was released by Adobe Systems in 2000 to convert paper documents into PDF files that can be e-mailed, faxed, or shared online. Acrobat Reader Touch is a free PDF document viewer developed and released on December 11, 2012, by Adobe Systems for the Windows Touch user interface.

  6. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    E-procurement. Purchase-to-pay. Super-apps. v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [ 1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [ 2] studied the value of an organization's help desks.

  7. PDF - Wikipedia

    en.wikipedia.org/wiki/PDF

    Technical details. A PDF file is often a combination of vector graphics, text, and bitmap graphics. The basic types of content in a PDF are: Typeset text stored as content streams (i.e., not encoded in plain text ); Vector graphics for illustrations and designs that consist of shapes and lines;

  8. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]

  9. Adobe Digital Editions - Wikipedia

    en.wikipedia.org/wiki/Adobe_Digital_Editions

    Adobe Digital Editions. Adobe Digital Editions (abbreviated ADE) is an e-book reader software program from Adobe. It is used for acquiring, managing, and reading e-books, digital newspapers, and other digital publications. The software supports EPUB and PDF (nonproprietary file format for reflowable text, or fixed layout e-books; respectively).

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