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Peer support specialist. A peer support specialist is a person with "lived experience" who has been trained to support those who struggle with mental health, psychological trauma, or substance use. Their personal experience of these challenges provide peer support specialists with expertise that professional training cannot replicate.
IPS Supported Employment. IPS Supported Employment is an evidence-based approach to supported employment for people who have a mental illness. IPS stands for Individual Placement and Support. IPS supports people in their efforts to achieve steady, meaningful employment in mainstream competitive jobs, either part-time or full-time.
Cognitive ergonomics is a scientific discipline that studies, evaluates, and designs tasks, jobs, products, environments and systems and how they interact with humans and their cognitive abilities. It is defined by the International Ergonomics Association as "concerned with mental processes, such as perception, memory, reasoning, and motor ...
With World Mental Health Day just behind us, I thought about how the tech industry can be a difficult place to stay mentally well. Working remotely, especially under unprecedented circumstances ...
See also: Mental disorder. Mental health, as defined by the Public Health Agency of Canada, [ 6 ] is an individual's capacity to feel, think, and act in ways to achieve a better quality of life while respecting personal, social, and cultural boundaries. [ 7 ] Impairment of any of these are risk factor for mental disorders, or mental illnesses ...
Job satisfaction has theoretical and practical utility for the field. It has been linked to important job outcomes including absenteeism, accidents, counterproductive work behavior, customer service, cyberloafing, job performance, organizational citizenship behavior, physical and psychological health, and turnover. [149]
They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
The abrupt transition to remote work during the pandemic led to an increase in both physical and mental health issues among workers; a lack of dedicated workspaces and distractions from others in the home were common negative influences on health and well-being, while effective communication with coworkers was supportive of health and well ...
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