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  2. Download, install, or uninstall AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-downloading...

    Download Desktop Gold. AOL Desktop Gold is included at no additional cost with your membership. 2. Under 'All Products' scroll to 'AOL Desktop Gold'. If you have an AOL Desktop Gold trial or subscription. Using the link in the Official AOL signup confirmation email you received. 1.

  3. Fix problems with AOL websites due to ad blocking software

    help.aol.com/articles/fix-problems-with-aol...

    • Unblock yahoo.com in any antivirus software, which may have built-in ad blocker. • Disable ad blocker on the home Internet router. Refer to the manufacturer's instruction manual. • Check all the icons in the browser navigation bar for a possible ad blocker, and disable/remove them.

  4. Browser hijacking - Wikipedia

    en.wikipedia.org/wiki/Browser_hijacking

    Many browser hijacking programs are included in software bundles that the user did not choose and are included as "offers" in the installer for another program, often included with no uninstall instructions, or documentation on what they do, and are presented in a way that is designed to be confusing for the average user, to trick them into ...

  5. Troubleshooting AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-troubleshooting

    If AOL Desktop Gold shortcut icon is missing, try the solutions listed below. • Right click the AOL Desktop Tray Launcher icon in the System tray. • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar. • Double click on the AOL Desktop application file.

  6. AOL Desktop Gold FAQ - AOL Help

    help.aol.com/articles/aol-desktop-gold-faqs

    1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  7. Installing and Uninstalling AOL Shield Pro FAQs - AOL Help

    help.aol.com/articles/aol-shield-installing-and...

    To uninstall the AOL Shield Pro browser: 1. Right click on the AOL Shield Pro desktop icon. 2. Click Open file location. 3. Double click Uninstall.exe in the AOL Shield Pro folder. 4. Click Yes to “Do you want to allow this app from an unknown publisher to make changes to your PC?”. 5. Follow the prompts to uninstall. 6.

  8. Clear your browser's cache on AOL Desktop Gold - AOL Help

    help.aol.com/articles/using-the-web-in-aol...

    In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7. Select the data you'd like to clear and click Clear Footprints Now. Empty the cache each time you quit Desktop Gold - Select the Browser Cache checkbox.

  9. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. While Internet Explorer may still work with ...

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