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The “Password and Security” page also includes a list titled “Where You’re Logged in.”. If there’s a log-in that you don’t recognize, follow these steps: Click on the suspicious log ...
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
2. Click Account Security. 3. Click Disable security questions. 4. Click Yes, secure my account. 5. Click Continue. If you'd like to remove your security questions as recovery information from your account, you can disable them by deleting them from your Account Information settings.
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
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2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code. - We'll send a code to the phone number or email address you provided. 5. Enter your verification code. 6. Click Continue. 7. Choose the account you'd like to sign in to.
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