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  2. User experience design - Wikipedia

    en.wikipedia.org/wiki/User_Experience_Design

    User experiencedesign is a user centered designapproach because it considers the user's experience when using a product or platform.[2] Research, data analysis, and test results drive design decisions in UX design rather than aesthetic preferences and opinions, for which is known as UX Design Research. Unlike user interface design, which ...

  3. Gustav Radbruch - Wikipedia

    en.wikipedia.org/wiki/Gustav_Radbruch

    University of Heidelberg. Profession. Lawyer, legal philosopher. Gustav Radbruch (21 November 1878 – 23 November 1949) was a German legal scholar and politician. He served as Minister of Justice of Germany during the early Weimar period. Radbruch is also regarded as one of the most influential legal philosophers of the 20th century.

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  5. Queueing theory - Wikipedia

    en.wikipedia.org/wiki/Queueing_theory

    Queueing theory is one of the major areas of study in the discipline of management science. Through management science, businesses are able to solve a variety of problems using different scientific and mathematical approaches. Queueing analysis is the probabilistic analysis of waiting lines, and thus the results, also referred to as the ...

  6. 10 subtle signs you're a people-pleaser, according to a ... - AOL

    www.aol.com/news/10-subtle-signs-youre-people...

    Signs of people-pleasing. Here are 10 signs you might be a people-pleaser. “No” is most difficult word in your vocabulary, and it makes you physically and mentally uncomfortable to say it. You ...

  7. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  8. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives. User refers to the actual user of the service ...

  9. Stocks hammered after this week's labor data shows investors ...

    www.aol.com/finance/stocks-hammered-weeks-labor...

    Utilities rose roughly 2%, while Consumer Staples gained 1.8% compared to the S&P 500's more than 3% decline. Taken together, this trading action marks a clear shift in how markets are weighing ...