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A Coinbase user thought he called customer support. Instead he lost $100,000 in 20 minutes to scammers ... Other news reports, however, cite a number of other examples of crooks purchasing ads ...
At their peak on Wednesday afternoon, user reports of issues had crossed more than 9,000, according to Downdetector. As of 1213 GMT on Thursday, the reports of issues dropped to nearly 28.
In March 2018, the Quartz news website reported that the number of monthly customer complaints against Coinbase jumped more than 100 percent in January of that year, to 889, citing official Consumer Financial Protection Bureau data, with more than 400 of those categorized as "money was not available when promised". [126]
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Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
The situation was particularly critical in Korea as crypto traders were on "suicide watch". A cryptocurrency forum on Reddit even started providing suicide prevention support to affected investors. [298] [299] The May 2022 collapse of the Luna currency operated by Terra also led to reports of suicidal investors in crypto-related subreddits. [300]
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In 1992, the requirement to file suspicious activity reports (as well as the accompanying implied gag order) in the United States was added by Section 1517(b) of the Annunzio-Wylie Anti-Money Laundering Act (part of the Housing and Community Development Act of 1992, Pub. L. Tooltip Public Law (United States) 102–550, 106 Stat. 3762, 4060).