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Report a scam. We take fraud, scam, phishing and spoofing attempts seriously. If you receive a correspondence you think may not be from Amazon, report it immediately. To have the best advice on what actions to take, select the most appropriate link: If you don't have an Amazon account.
Follow the instructions in Report a Scam to report suspicious emails, phone calls, text messages, unsolicited packages, or gift card scams. Stolen goods. The sale of stolen property is illegal and strictly prohibited in Amazon.
If you think you may have received a suspicious or fraudulent correspondence claiming to be from Amazon, we recommend that you report it. For more information, visit Report a Scam. For tips to determine whether a communication you received is from Amazon, visit Identifying a Scam.
If you wish to report a suspicious email claiming to be from Amazon that you believe is a forgery, you may submit a report. You may also forward phishing emails and other suspected forgeries directly to stop-spoofing@amazon.com.
Report a scam. We take phishing and spoofing attempts seriously. If you receive a suspicious call, SMS or email you think may not be from Amazon, please report it immediately by following the steps below.
To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.
In 2023, Amazon initiated takedowns of more than 40,000 phishing websites and 10,000 phone numbers impersonating Amazon. We can take down reported scam phone numbers the same day and phishing websites in just a couple of hours.
If you are not a customer, you can still report a suspicious message to us at reportascam@amazon.com. These reports give us information to identify bad actors and take action against them, helping us stop scams before they happen.
Customers can report suspicious communications at amazon.com/reportascam, so we can protect their accounts and refer bad actors to law enforcement. Even if you aren’t an Amazon customer, you can still report a suspicious message to us at reportascam@amazon.com.
Amazon Fraud Detector uses machine learning (ML) and 20 years of fraud detection expertise from Amazon Web Services (AWS) and Amazon.com to automatically identify potential fraudulent activity in milliseconds.