Search results
Results From The WOW.Com Content Network
They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
A virtual assistant ( VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to facilitate interaction with their users.
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [ 1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage from one ...
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
Here are a few things to look for in a paid live support subscription: Is it really live, or is it just chat? – So many customer service centers have switched to chat or an automated bot as ...
Company portal. Law portal. v. t. e. In United States business law, a registered agent (also known as a resident agent, [ 1] statutory agent, [ 2] or agent for service of process[ 3]) is a business or individual designated to receive service of process (SOP) when a business entity is a party in a legal action such as a lawsuit or summons. [ 4]
While Live Support has recently been a great way for users to receive instant responses from the company's Customer Support team (rather than needing to file an email ticket and wait days for a ...
A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...