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Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [ 16 ] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [ 17 ] Gojek app was launched in January 2015, [ 18 ] and in less than two years, the app racked up nearly 30 million ...
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many software come with a softphone), email, live chat ...
Zendesk, Inc. Zendesk, Inc. is a Danish-American company headquartered in San Francisco, California. It provides software-as-a-service products related to customer support, sales, and other customer communications. The company was founded in Copenhagen, Denmark, in 2007. Zendesk raised about $86 million in venture capital investments before ...
The company is a major customer of the local railway equipment industry, PT Industri Kereta Api, operating passenger coaches, freight wagons and electric multiple units made by the Madiun -based company.
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat.
The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997).
PT Bank Danamon Indonesia Tbk is an Indonesian bank established in 1956. It is the sixth largest bank in Indonesia by asset size. [2]
PT Djarum (from Javindo ꦗꦫꦸꦩ꧀ 'djarum'; Javanese pronunciation: [ˈdʒarʊm]) is an Indonesian kretek (clove cigarette) manufacturer and conglomerate based in Kudus, Central Java. It produces dozens of domestic and international brands. Djarum Black, Super, and L.A. Lights are among the most popular products of Djarum. Under its direct parent, PT Dwimuria Investama Andalan (also ...