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  2. NBC - Wikipedia

    en.wikipedia.org/wiki/NBC

    Reilly's vocal support of The Office helped it survive its first season, despite it suffering from low ratings. [66] Shows developed under Reilly included My Name Is Earl, Heroes, 30 Rock and Friday Night Lights. [67] Although he signed a new three-year contract with NBC in February 2007, Reilly was terminated as president in late May 2007. [68]

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. Data and information visualization - Wikipedia

    en.wikipedia.org/wiki/Data_and_information...

    v. t. e. Data and information visualization ( data viz/vis or info viz/vis) [ 2] is the practice of designing and creating easy-to-communicate and easy-to-understand graphic or visual representations of a large amount [ 3] of complex quantitative and qualitative data and information with the help of static, dynamic or interactive visual items.

  5. Touchpoint - Wikipedia

    en.wikipedia.org/wiki/Touchpoint

    A touchpoint can be defined as any way consumers can interact with a business organization, whether person-to-person, through a website, an app or any form of communication ("Touchpoint Glossary", n.d.). When consumers connect with these touchpoints they can consider their perceptions of the business and form an opinion (Stein, & Ramaseshan, 2016).

  6. SWOT analysis - Wikipedia

    en.wikipedia.org/wiki/SWOT_analysis

    t. e. SWOT analysis (or SWOT matrix) is a strategic planning and strategic management technique used to help a person or organization identify Strengths, Weaknesses, Opportunities, and Threats related to business competition or project planning. It is sometimes called situational assessment or situational analysis. [ 1]

  7. Digital media - Wikipedia

    en.wikipedia.org/wiki/Digital_media

    In mass communication, digital media is any communication media that operates in conjunction with various encoded machine-readable data formats. Digital content can be created, viewed, distributed, modified, listened to, and preserved on a digital electronic device, including digital data storage media (in contrast to analog electronic media ...

  8. Communication design - Wikipedia

    en.wikipedia.org/wiki/Communication_design

    Communication design is a mixed discipline between design and information-development concerned with how media communicate with people. A communication design approach is concerned with developing the message and aesthetics in media. It also creates new media channels to ensure the message reaches the target audience.

  9. Visual communication - Wikipedia

    en.wikipedia.org/wiki/Visual_communication

    Visual communication is the use of visual elements to convey ideas and information which include (but are not limited to) signs, typography, drawing, graphic design, illustration, industrial design, advertising, animation, and electronic resources. [ 1] Visual communication has been proven to be unique when compared to other verbal or written ...

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    customer support adalah bahasa sebagai bentuk media visual dalam pembelajaran