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  2. Consumer Reports - Wikipedia

    en.wikipedia.org/wiki/Consumer_Reports

    Consumer Reports. Consumer Reports ( CR ), formerly Consumers Union ( CU ), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy. [2] Founded in 1936, CR was created to serve as a source of information that consumers ...

  3. Chatbot - Wikipedia

    en.wikipedia.org/wiki/Chatbot

    A chatbot (originally chatterbot) is a software application or web interface that is designed to mimic human conversation through text or voice interactions. Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

  4. ChatGPT - Wikipedia

    en.wikipedia.org/wiki/ChatGPT

    ChatGPT is a chatbot and virtual assistant developed by OpenAI and launched on November 30, 2022. Based on large language models (LLMs), it enables users to refine and steer a conversation towards a desired length, format, style, level of detail, and language. Successive user prompts and replies are considered at each conversation stage as context.

  5. Banks' growing reliance on chatbots to handle customer ... - AOL

    www.aol.com/news/banks-growing-reliance-chatbots...

    The CFPB estimates that roughly four out of every 10 Americans interacted with a bank chatbot last year, a figure they expect will grow. Banks are getting ready to roll out even more advanced AI ...

  6. ConsumerAffairs - Wikipedia

    en.wikipedia.org/wiki/ConsumerAffairs

    www .consumeraffairs .com. ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.

  7. Delivery Firm's AI Chatbot Goes Rogue, Curses at Customer and ...

    www.aol.com/news/delivery-firms-ai-chatbot-goes...

    An AI customer service chatbot for delivery service DPD used profanity and criticized the company after prompting by a ... For premium support please call: 800-290-4726 more ways to reach us. Mail ...

  8. Federal Reserve minutes: Inflation is cooling, but more ...

    www.aol.com/news/federal-minutes-inflation...

    July 3, 2024 at 4:09 PM. WASHINGTON (AP) — Federal Reserve officials at their most recent meeting welcomed signs that inflation is slowing and highlighted data suggesting that the job market and ...

  9. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    Customer review. A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well ...