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  2. List of chatbots - Wikipedia

    en.wikipedia.org/wiki/List_of_chatbots

    List of chatbots. A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1] [2] [3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating ...

  3. Chatbot - Wikipedia

    en.wikipedia.org/wiki/Chatbot

    A chatbot (originally chatterbot) is a software application or web interface that is designed to mimic human conversation through text or voice interactions. Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

  4. Conversational commerce - Wikipedia

    en.wikipedia.org/wiki/Conversational_commerce

    Conversational commerce is e-commerce done via various means of conversation (live support on e-commerce Web sites, online chat using messaging apps, chatbots on messaging apps or websites, voice assistants) and using technology such as: speech recognition, speaker recognition (voice biometrics), natural language processing and artificial intelligence.

  5. LiveChat - Wikipedia

    en.wikipedia.org/wiki/LiveChat

    livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage ...

  6. This CEO replaced 90% of support staff with an AI chatbot - AOL

    www.aol.com/finance/ceo-replaced-90-support...

    The chief executive of an Indian startup laid off 90% of his support staff after the firm built a chatbot powered by artificial intelligence that he says can handle customer queries much faster ...

  7. Delivery Firm's AI Chatbot Goes Rogue, Curses at Customer and ...

    www.aol.com/news/delivery-firms-ai-chatbot-goes...

    An AI customer service chatbot for delivery service DPD used profanity and criticized the company after prompting by a ... For premium support please call: 800-290-4726 more ways to reach us. Mail ...

  8. ‘I can’t get paid.’ Cyberattack affecting car dealerships ...

    www.aol.com/t-paid-cyberattack-affecting-car...

    We are also actively working to bring live additional applications — including our Customer Relationship Management (CRM) and Service solutions — and our Customer Care channels,” according ...

  9. Yalochat - Wikipedia

    en.wikipedia.org/wiki/Yalochat

    Platforms / Apps Facebook Messenger. Yalochat introduced a variety of services on Facebook Messenger in 2016, shortly after Facebook launched its chatbot platform. In April 2017, it announced that its chatbot with Aeroméxico had added an artificial intelligence component to the Facebook Messenger bot. WhatsApp