Search results
Results From The WOW.Com Content Network
Find support for Bose speakers, including troubleshooting, setup guides, and product information.
Guided Product Troubleshooter and Service & Repair - Bose
Find troubleshooting articles and solutions for your Bose Portable Smart Speaker.
Go to the Bose Software Update Center to check if your speaker is up to date in software. Second, if the speaker is up to date, preform a reset on the speaker and the device. Third, make sure you are connecting to the right device in the Bluetooth menu.
Make sure your speaker is in Bluetooth mode by pressing the Bluetooth button on the speaker while it is on. When the speaker is ready to pair, the LED next to the Bluetooth button will flash blue, and, if the voice prompts are on, the speaker will say, "ready to pair".
Quick Summary. There could be several reasons why your Bose speaker is connected but not producing sound. First, check if the volume on the speaker or connected device is turned up. Ensure that the audio source is properly connected to the speaker and that the correct input source is selected.
This can result in the two products not finding each other. To prevent this, remove all devices except your Bose product from the paired device memory of the Dot: In the Amazon Alexa app, go to Settings > Alexa device > Bluetooth, then select and Forget other devices. Now, if the Dot disconnects, it will only try to reconnect your Bose product.
The most common reasons for your Bose speaker to suddenly stop working is because the speaker lost its Bluetooth or wireless connection or the battery died. You might need to re-pair with your audio source or plug in your speaker to charge.
On the speaker, press and hold the Bluetooth button for about 10 seconds until you hear a noise. The speaker will clear all Bluetooth devices from its memory and will be able to be discovered. Clear the list on your Bluetooth device.
SoundLink Color Bluetooth® speaker II. If your speaker will not turn on when connected to AC power, try the following: Make sure your speaker is connected to a working power outlet. Make sure both ends of the charging cable are firmly connected. Troubleshooting guide.