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  2. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [ 3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [ 4] The objective of BPMN is to support ...

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...

  4. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer support. Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1] Regarding technology products such as mobile phones, televisions, computers ...

  5. Histogram - Wikipedia

    en.wikipedia.org/wiki/Histogram

    A histogram is a visual representation of the distribution of quantitative data. The term was first introduced by Karl Pearson. [ 1] To construct a histogram, the first step is to "bin" (or "bucket") the range of values— divide the entire range of values into a series of intervals—and then count how many values fall into each interval.

  6. Feature (machine learning) - Wikipedia

    en.wikipedia.org/wiki/Feature_(machine_learning)

    In machine learning and pattern recognition, a feature is an individual measurable property or characteristic of a phenomenon. [ 1] Choosing informative, discriminating and independent features is a crucial element of effective algorithms in pattern recognition, classification and regression. Features are usually numeric, but structural ...

  7. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]

  8. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  9. Histogram matching - Wikipedia

    en.wikipedia.org/wiki/Histogram_matching

    Histogram matching. In image processing, histogram matching or histogram specification is the transformation of an image so that its histogram matches a specified histogram. [ 1] The well-known histogram equalization method is a special case in which the specified histogram is uniformly distributed. [ 2]