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2. Support for direct.playstation.com (US)

   www.playstation.com/en-us/support/direct-playstation-support

   Use our online self-service tool to troubleshoot hardware and connectivity issues for your PlayStation® console, system or controller. Find useful support for PlayStation Plus, PlayStation Store and more. Find support information about the direct.playstation.com experience.

3. How to contact PlayStation Support (US)

   www.playstation.com/en-us/support/playstation-support-contact-guide

   Need help with your direct.playstation.com experience? If you're having issues with a direct.playstation.com order, contact us. Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support.

4. Billing support for direct.playstation.com (US)

   www.playstation.com/en-us/support/direct-playstation-support/billing-support

   Manage order. Need help? Contact our support specialists for help with your direct.playstation.com experience. Contact PlayStation Support. Find out more about billing times for direct.playstation.com.

5. How to chat with PlayStation Online Assistant (US)

   www.playstation.com/en-us/support/contact-us/online-assistant-guide

   PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours. Before you start a chat

6. Billing & Payments - PlayStation®

   direct.playstation.com/en-us/support/billing-payments

   If you paid with Klarna, you will be charged according to the payment schedule located on the Klarna app. Check the Klarna app or contact Klarna customer service for more information.

7. Shipping and order support for direct.playstation.com (US)

   www.playstation.com/en-us/support/direct-playstation-support/shipping-order...

   Contact PlayStation Support. Find out when your direct.playstation.com order will ship, and how to track its progress.

8. PLAYSTATION DIRECT RETURNS AND REFUND POLICY

   direct.playstation.com/en-us/returns-refund-policy

   MERCHANDISE RETURNS. a. Returns Window: For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return. For instructions on how to initiate a return, please visit Cancellation, Returns & Refunds FAQ page.

9. PlayStation Support

   www.playstation.com/en-us/support

   How can we help? Browse help by category. Account & Security. PS Store & Refunds. Tiered Services. Games. Hardware & Repairs. Safety. Secure sign in with passkey. Replace your password with a passkey that is synced across multiple devices. You can log into your account more securely using biometrics or a screen lock PIN. Set up passkey.

10. Order Problems - PlayStation®

    direct.playstation.com/en-us/support/order-problems

    If you are still not seeing a status update, reach out to the shipping courier to identify when the package will be delivered. If you are still not seeing tracking movement, please Chat With Us (link below). Have your order number and email address ready.

11. Is there any way to contact PlayStation Direct via live chat or...

    www.reddit.com/.../comments/o7dvko/is_there_any_way_to_contact_playstation_direct

    PlayStation Direct has its own support and contact information. https://direct.playstation.com/en-us/support/products-subscriptions. Call 1-800-308-7669 Open Hours :8:00 AM to 5:00 PM PST, Monday to Friday except holidays