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  2. Post-Suharto era in Indonesia - Wikipedia

    en.wikipedia.org/wiki/Post-Suharto_era_in_Indonesia

    The Post-Suharto era (Indonesian: Era pasca-Suharto) is the contemporary history in Indonesia, which began with the resignation of authoritarian president Suharto on 21 May 1998. Since his resignation, the country has been in a period of transition known as the Reform era (Indonesian: Era Reformasi ). [1] [2] This period has been characterised by a more open political-social environment and ...

  3. Fall of Suharto - Wikipedia

    en.wikipedia.org/wiki/Fall_of_Suharto

    Suharto was re-elected to his seventh term by the People's Consultative Assemblyin March 1998. Increasing political unrest and violence undermined his previously firm political and military support, leading to his May 1998 resignation. Initially under newly installed President Habibie, a period of political reform ("Reformasi") followed.

  4. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer support. Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers ...

  5. New Order (Indonesia) - Wikipedia

    en.wikipedia.org/wiki/New_Order_(Indonesia)

    The New Order ( Indonesian: Orde Baru, abbreviated Orba) describes the regime of the second Indonesian President Suharto from his rise to power in 1966 until his resignation in 1998. Suharto coined the term upon his accession and used it to contrast his presidency with that of his predecessor Sukarno (retroactively dubbed the "Old Order" or ...

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business administration. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website ...

  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  8. Reformasi (Malaysia) - Wikipedia

    en.wikipedia.org/wiki/Reformasi_(Malaysia)

    Reformasi is a political movement in Malaysia. It was initiated in September 1998 by Anwar Ibrahim, former Deputy Prime Minister of Malaysia, after he was sacked from his position by Malaysia's then- Prime Minister, Mahathir Mohamad.

  9. SWOT analysis - Wikipedia

    en.wikipedia.org/wiki/SWOT_analysis

    SWOT analysis (or SWOT matrix) is a strategic planning and strategic management technique used to help a person or organization identify Strengths, Weaknesses, Opportunities, and Threats related to business competition or project planning. It is sometimes called situational assessment or situational analysis. [1] Additional acronyms using the same components include TOWS and WOTS-UP. [2] [3]