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8,269 Technical Support Representative jobs available on Indeed.com. Apply to Technical Support Representative, Customer Service Representative, Customer Support Representative and more!
The technical support representative job description entails providing response and solutions to issues experienced by users of technological products or services. Tech support representatives work in a call center or at the information technology department of an organization.
The Technical Support Representative will provide technical assistance and answers to users questions, assisting users by troubleshooting problems with computer hardware or software.
Tech support reps troubleshoot customer tech problems. They resolve issues related to computers, phones, tablets, modems, internet, networks, software, and the like. To that end, they perform tasks such as: Answering customer questions to learn about their situation. Asking questions to get a better idea of what might be wrong.
The Technical Support Specialist is responsible for front line support of all office computers, mobile devices, printers, and network devices. The Technical Support Specialist works with other IT staff in installing, maintaining, and troubleshooting technical equipment.
A Technical Support Specialist is hired by a company to oversee and maintain their computer hardware and software systems. Their skills are an asset to the company, as they aid in resolving technical issues concerning customer's accounts or company software infrastructure.
Technical support representative provides complex technical support on diverse problems that span hardware, software, Operating Systems, and other 3rd party technologies. Technical Support Representative Duties & Responsibilities.