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This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [15]
The Minister of Foreign Affairs is the head of the Ministry of Foreign Affairs and a member of the Cabinet that answers directly to, and advises, the President of the Republic of Indonesia on matters of Indonesian foreign policy and foreign relations. The minister organizes and supervises the Ministry and its entire staff, included the overseas ...
Alma mater. University of Berlin. University of Heidelberg. Profession. Lawyer, legal philosopher. Gustav Radbruch (21 November 1878 – 23 November 1949) was a German legal scholar and politician. He served as Minister of Justice of Germany during the early Weimar period. Radbruch is also regarded as one of the most influential legal ...
They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
JAKARTA (Reuters) -E-commerce firm Shopee said on Wednesday it agreed to make changes to its services in Indonesia after the country's antitrust agency said the platform had admitted to violating ...
Indonesian ( Bahasa Indonesia; [baˈhasa indoˈnesija]) is the official and national language of Indonesia. [ 8] It is a standardized variety of Malay, [ 9] an Austronesian language that has been used as a lingua franca in the multilingual Indonesian archipelago for centuries.
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The International Labour Organization ( ILO) is a United Nations agency whose mandate is to advance social and economic justice by setting international labour standards. [ 1] Founded in October 1919 under the League of Nations, it is one of the first and oldest specialized agencies of the UN. The ILO has 187 member states: 186 out of 193 UN ...