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  2. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  3. Application analyst - Wikipedia

    en.wikipedia.org/wiki/Application_analyst

    Application analyst. In the US, an application analyst (also applications systems analyst) is someone whose job is to support a given application or applications. This may entail some computer programming, some system administration skills, and the ability to analyze a given problem, diagnose it and find its root cause, and then either solve it ...

  4. Job analysis - Wikipedia

    en.wikipedia.org/wiki/Job_analysis

    t. e. Job analysis (also known as work analysis[ 1]) is a family of procedures to identify the content of a job in terms of the activities it involves in addition to the attributes or requirements necessary to perform those activities. Job analysis provides information to organizations that helps them determine which employees are best fit for ...

  5. Responsibility assignment matrix - Wikipedia

    en.wikipedia.org/wiki/Responsibility_assignment...

    Responsibility assignment matrix. In business and project management, a responsibility assignment matrix [1] ( RAM ), also known as RACI matrix [2] ( / ˈreɪsi /) or linear responsibility chart [3] ( LRC ), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.

  6. Data analysis - Wikipedia

    en.wikipedia.org/wiki/Data_analysis

    Data analysis is the process of inspecting, cleansing, transforming, and modeling data with the goal of discovering useful information, informing conclusions, and supporting decision-making. [ 1] Data analysis has multiple facets and approaches, encompassing diverse techniques under a variety of names, and is used in different business, science ...

  7. Target analysis - Wikipedia

    en.wikipedia.org/wiki/Target_Analysis

    Target analysis is an examination of potential targets to determine military importance, priority of attack, and weapons required to obtain a desired level of damage or casualties. [1] The Central Intelligence Agency defines it as, "network analysis techniques and specialized analytical tools to identify and detail key figures and organizations ...

  8. Systems analyst - Wikipedia

    en.wikipedia.org/wiki/Systems_analyst

    Systems analyst. A systems analyst, also known as business technology analyst, is an information technology (IT) professional who specializes in analyzing, designing and implementing information systems. Systems analysts assess the suitability of information systems in terms of their intended outcomes and liaise with end users, software vendors ...

  9. Coding interview - Wikipedia

    en.wikipedia.org/wiki/Coding_interview

    A coding interview, technical interview, programming interview or Microsoft interview is a technical problem-based job interview technique to assess applicants for a computer programming or software development position. Modern coding interview techniques were pioneered by Microsoft during the 1990s [1] and adopted by other large technology ...

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