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Learn about the history, types and features of CRM systems, which are used to manage interactions with customers across different channels and platforms. Find out how CRM can help businesses improve customer satisfaction, loyalty and sales growth.
Learn about the history, functions and activities of Statistics Indonesia, a government agency that conducts statistical surveys and publishes data on various topics. Find out how Statistics Indonesia organizes censuses every 10 years and provides data to the public.
OJK (Otoritas Jasa Keuangan) is an autonomous agency that oversees the financial services sector in Indonesia. It was established in 2011 to replace Bapepam-LK and Bank Indonesia, and has functions to regulate, supervise, inspect, and investigate financial activities.
Technical support is a customer service that advises and assists users with technical products. It can be done online, by phone, or through chat, and it can be outsourced or in-house. Learn about the different tiers of technical support and their roles and responsibilities.
In Indonesia, state-owned enterprises (Indonesian: Badan Usaha Milik Negara (BUMN)) play an important role in the national economy. Their roles includes contributor for national economy growth , providing goods or services which are not covered by private company , employment provider, providing support guidance to small and medium businesses ...
Pancasila is the official, foundational philosophical theory of Indonesia, composed of five principles: belief in the one and only God, just and civilized humanity, unity of Indonesia, democracy guided by the inner wisdom, and social justice for all. Learn about the history, background, rationale, and symbols of Pancasila from this Wikipedia article.
OVO is a fintech company that offers e-money, lending, investment and insurance products. Founded in 2017 by Lippo Group, it became Indonesia's first finance-tech unicorn in 2019 and is now owned by Grab.
Cabinet-level agencies are state and government institutions formed by the Constitutions and its subordinating laws whose roles and responsibilities are to support all government priorities and strategies set by the President.