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Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
Explore our AOL Mail product page to learn even more. Start for free. Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Microsoft account logo. A Microsoft account or MSA [1] (previously known as Microsoft Passport, [2].NET Passport, and Windows Live ID) is a single sign-on personal user account for Microsoft customers to log in to consumer [3] [4] Microsoft services (like Outlook.com), devices running on one of Microsoft's current operating systems (e.g. Microsoft Windows computers and tablets, Xbox consoles ...
Windows Live Mail moved away from the older Microsoft mail programs, such as Outlook Express, which stored all e-mails comprising a folder (such as the Inbox) in a single .dbx file. In order to provide greater flexibility (and to avoid the problem where corruption of a single .dbx file could delete multiple emails), Windows Live Mail stores ...
Outlook also allows for a single-use code to be used instead of a user's password when signing into a Microsoft account. Each code can only be used once, but one can be requested whenever needed. If a user is signing in on a public computer—such as at the library or school—using a single-use code helps keep account information secure.