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  2. Technology evangelist - Wikipedia

    en.wikipedia.org/wiki/Technology_evangelist

    Technology evangelist. A technology evangelist is a person who builds a critical mass of support for a given technology, and then establishes it as a technical standard in a market that is subject to network effects. [1] The word evangelism is borrowed from the context of religious evangelism due to the similarity of sharing information about a ...

  3. Software engineering - Wikipedia

    en.wikipedia.org/wiki/Software_engineering

    Software engineering is an engineering approach to software development. [ 1][ 2][ 3] A practitioner, called a software engineer, applies the engineering design process to develop software. The terms programmer and coder overlap software engineer, but they imply only the construction aspect of typical software engineer workload.

  4. Customer engineer - Wikipedia

    en.wikipedia.org/wiki/Customer_engineer

    Originally simply engineer, those who specialized in servicing IBM equipment in use by its customers were designated customer engineers by Tom Watson circa 1942.. Based on the requirements, an IBM CE could be a Field CE and service many customers around a defined territory, e.g.: Kuala Lumpur, or they could be based at the place of business of a particularly large customer and service only ...

  5. Integrated logistics support - Wikipedia

    en.wikipedia.org/wiki/Integrated_Logistics_Support

    Integrated logistics[ 1] support ( ILS) is a technology in the system engineering to lower a product life cycle cost and decrease demand for logistics by the maintenance system optimization to ease the product support. Although originally developed for military purposes, it is also widely used in commercial customer service organisations.

  6. Biomedical equipment technician - Wikipedia

    en.wikipedia.org/wiki/Biomedical_Equipment...

    A biomedical engineering/equipment technician/technologist ( 'BMET ') or biomedical engineering/equipment specialist ( BES or BMES) is typically an electro-mechanical technician or technologist who ensures that medical equipment is well-maintained, properly configured, and safely functional. In healthcare environments, BMETs often work with or ...

  7. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

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