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This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [15]
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...
Gojek's first logo, used until 21 July 2019. Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [ 16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [ 17] Gojek app was launched in January 2015, [ 18] and in less than two years ...
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Islamic revival ( Arabic: تجديد tajdīd, lit., "regeneration, renewal"; also الصحوة الإسلامية aṣ-Ṣaḥwah l-ʾIslāmiyyah, "Islamic awakening") refers to a revival of the Islamic religion, usually centered around enforcing sharia. [ 1] A leader of a revival is known in Islam as a mujaddid . Within the Islamic tradition ...
Islamic fundamentalists, or at least "reformist" fundamentalists, believe that Islam is based on the Qur'an, Hadith and Sunnah and "criticize the tradition, the commentaries, popular religious practices ( maraboutism, the cult of saints), deviations, and superstitions. They aim to return to the founding texts." [ 23]
e. Liberalism and progressivism within Islam involve professed Muslims who have created a considerable body of progressive thought about Islamic understanding and practice. [ 1][ 2] Their work is sometimes characterized as "progressive Islam" ( Arabic: الإسلام التقدمي al-Islām at-taqaddumī ). Some scholars, such as Omid Safi ...
Terms associated with right-doing in Islam include: Akhlaq (Arabic: أخلاق) is the practice of virtue, morality and manners in Islamic theology and falsafah ().The science of ethics (`Ilm al-Akhlaq) teaches that through practice and conscious effort man can surpass their natural dispositions and natural state to become more ethical and well mannered.