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2. Return merchandise authorization - Wikipedia

   en.wikipedia.org/wiki/Return_merchandise...

   Return merchandise authorization. A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [1] [2]

3. Cooling-off period (consumer rights) - Wikipedia

   en.wikipedia.org/wiki/Cooling-off_period...

   The European Union allows residents of member states to seek refunds for goods and services purchased outside of a shop, such as by telephone, mail order or in response to a door-to-door sales pitch, to cancel the transaction, return any purchase and obtain a refund within fourteen days. Refund policies

4. Product return - Wikipedia

   en.wikipedia.org/wiki/Product_return

   Product return. The return policy posted at a Target store. In retail, a product return is the process of a customer taking previously purchased merchandise back to the retailer, and in turn receiving a refund in the original form of payment, exchange .

5. Service-level agreement - Wikipedia

   en.wikipedia.org/wiki/Service-level_agreement

   A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.

6. AOL Mail

   mail.aol.com

   Absolutely! It's quick and easy to sign up for a free AOL account. With your AOL account you get features like AOL Mail, news, and weather for free!

7. Money-back guarantee - Wikipedia

   en.wikipedia.org/wiki/Money-back_guarantee

   Money-back guarantee. A money-back guarantee, also known as a satisfaction guarantee, is essentially a simple guarantee that, if a buyer is not satisfied with a product or service, a refund will be made. The 18th century entrepreneur Josiah Wedgwood pioneered many of the marketing strategies used today, including the satisfaction-or-money-back ...