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This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [15]
The Business Model Canvas is a strategic management template used for developing new business models and documenting existing ones. [2] [3] It offers a visual chart with elements describing a firm's or product's value proposition, [4] infrastructure, customers, and finances, [1] assisting businesses to align their activities by illustrating potential trade-offs.
A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.
A schedule, often called a rota or a roster, is a list of employees, and associated information e.g. location, department, working times, responsibilities for a given time period e.g. week, month or sports season. A schedule is necessary for the day-to-day operation of many businesses e.g. retail store, manufacturing facility and some offices.
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Application software. An application program ( software application, or application, or app for short) is a computer program designed to carry out a specific task other than one relating to the operation of the computer itself, [ 1] typically to be used by end-users. [ 2] Word processors, media players, and accounting software are examples.
A template is a Wikipedia page created to be included in other pages. It usually contains repetitive material that may need to show up on multiple articles or pages, often with customizable input. Templates sometimes use MediaWiki parser functions, nicknamed " magic words ", a simple scripting language . Template pages are found in the template ...
Wikipedia:Template index, an index of all standard templates used on Wikipedia, grouped into topic-specific headings. Wikipedia:Navigation templates, templates that link between multiple articles belonging to the same topic. Wikipedia:List of infoboxes for infoboxes, which are small panels that summarize key features of the page's subject.
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