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Revenue. $241.7 million (2017) Employees (2019) 592. Website. www .consumerreports .org. Consumer Reports ( CR ), formerly Consumers Union ( CU ), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.
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The National Foundation for Credit Counseling (NFCC), founded in 1951, is the largest and longest-serving nonprofit financial counseling organization in the United States. NFCC member agencies provide access to financial counseling services for consumers. The organization's headquarters is in Washington, DC [1] and is led by Mike Croxson, their ...
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.
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Consumers' Research. Consumers' Research is a 501 (c) (3) non-profit organization established in 1929 by Stuart Chase and F. J. Schlink after the success of their book Your Money's Worth galvanized interest in testing products on behalf of consumers. It published a monthly magazine called Consumers' Research Bulletin.