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  2. Open Journal Systems - Wikipedia

    en.wikipedia.org/wiki/Open_Journal_Systems

    Open Journal Systems (OJS) was conceived to facilitate the development of open access, peer-reviewed publishing, providing the technical infrastructure for the presentation of journal articles along with an editorial-management workflow, including article submission, peer-review, and indexing. OJS relies upon individuals fulfilling different ...

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. Gojek - Wikipedia

    en.wikipedia.org/wiki/Gojek

    Gojek's first logo, used until 21 July 2019. Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [ 16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [ 17] Gojek app was launched in January 2015, [ 18] and in less than two years ...

  5. Single source of truth - Wikipedia

    en.wikipedia.org/wiki/Single_source_of_truth

    In information science and information technology, single source of truth ( SSOT) architecture, or single point of truth ( SPOT) architecture, for information systems is the practice of structuring information models and associated data schemas such that every data element is mastered (or edited) in only one place, providing data normalization ...

  6. Customer data platform - Wikipedia

    en.wikipedia.org/wiki/Customer_data_platform

    Customer data platform. A customer data platform ( CDP) is a collection of software which creates a persistent, unified customer database that is accessible to other systems. Data is pulled from multiple sources, cleaned and combined to create a single customer profile. This structured data is then made available to other marketing systems. [1]

  7. Event-driven process chain - Wikipedia

    en.wikipedia.org/wiki/Event-driven_Process_Chain

    An Event-driven process chain (EPC) is an ordered graph of events and functions. It provides various connectors that allow alternative and parallel execution of processes. Furthermore it is specified by the usages of logical operators, such as OR, AND, and XOR. A major strength of EPC is claimed to be its simplicity and easy-to-understand notation.

  8. Directory of Open Access Journals - Wikipedia

    en.wikipedia.org/wiki/Directory_of_Open_Access...

    Launched. 2003. Current status. Online. The Directory of Open Access Journals ( DOAJ) is a website that hosts a community-curated list of open access journals, maintained by Infrastructure Services for Open Access (IS4OA). [1] It was launched in 2003 with 300 open access journals.

  9. Market research - Wikipedia

    en.wikipedia.org/wiki/Market_research

    Market research is an organized effort to gather information about target markets and customers.It involves understanding who they are and what they need. [ 1] It is an important component of business strategy [ 2] and a major factor in maintaining competitiveness. Market research helps to identify and analyze the needs of the market, the ...

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