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The gamification of customer service environments includes providing elements found in games like rewards and bonus points to customer service representatives as a method of feedback for a job well done. [55] Gamification tools can motivate agents by tapping into their desire for rewards, recognition, achievements, and competition. [56]
MLB.com. MLB.com is the official site of Major League Baseball and is overseen by Major League Baseball Advanced Media, L.P. (a subsidiary of MLB). MLB.com is a source of baseball-related information, including baseball news, statistics, and sports columns. MLB.com is also a commercial site, providing online streaming video and streaming audio ...
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Customer to customer ( C2C or consumer to consumer) markets provide a way to allow customers to interact with each other. Traditional markets require business to customer relationships, in which a customer goes to the business in order to purchase a product or service. In customer to customer markets, the business facilitates an environment ...
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